Views: 0 Author: Site Editor Publish Time: 2025-03-01 Origin: Site
1 Policy Introduction and Scope
This Children's Safety and Privacy Policy outlines our firm commitment to protecting the safety and privacy of children who use our application. In accordance with Google Play's Family Policy requirements and global regulations like COPPA (Children's Online Privacy Protection Act) and GDPR (General Data Protection Regulation), we have implemented comprehensive measures to create a secure environment for younger users.
This policy applies to all services provided through our application available on Google Play, specifically addressing requirements for applications that may be accessed by children under the age of 13 (or other age thresholds as defined by local regulations). If your application is specifically designed for children or if you have identified that your app may be used by children despite having a broader target audience, you must comply with additional safeguards as outlined in this document . Our application is designed with children's safety as a primary concern, incorporating age-appropriate content, privacy protections, and parental controls that exceed basic compliance requirements.
2 Information Collection and Application
We limit data collection from children to only what is necessary for the application's core functionality. For all users, including children, we may collect limited technical information such as device type, application version, and usage statistics. However, for children under the age of 13 (or the applicable age threshold in different jurisdictions), we adhere to stricter standards:
Personal information: We do not knowingly collect personal identifiable information from children without verified parental consent.
Technical data: We may collect limited technical information necessary for the application's functionality, but we avoid collecting persistent identifiers without parental consent.
Usage data: We collect minimal usage statistics to improve our services, but this data is anonymize and aggregated when associated with children's accounts.
The limited information we collect serves specific purposes essential to the application's functionality: enabling core features, maintaining application security, personalizing age-appropriate content, and complying with legal obligations. We do not use collected information for interest-based advertising or marketing purposes when children are identified as users.
In accordance with COPPA and similar international regulations, we implement verifiable parental consent mechanisms before collecting any personal information from children. Our consent flow includes: email verification, credit card authentication, or other methods acceptable under applicable laws. Parents retain the right to revoke consent and request deletion of their child's information at any time through procedures outlined in Section 4 of this policy.
3 Data Protection, Sharing, and Retention
We implement comprehensive security protocols to protect children's information from unauthorized access, disclosure, or misuse. Our technical safeguards include: data encryption in transit and at rest, regular security assessments, strict access controls limited to authorized personnel, and secure coding practices. All team members with access to children's data undergo specific training on privacy protection and our internal security protocols.
We maintain a strict policy regarding the sharing of children's information:
Third-party services: We may use certain third-party services (such as analytics tools) that have been certified as compliant with children's privacy regulations. We conduct due diligence on all third parties before integration.
Legal requirements: We may disclose information when required by law or to protect the safety of users, but we will notify parents unless prohibited by law.
Business transfers: In the event of a merger or acquisition, we will provide notice to parents and require the successor entity to maintain the protections of this policy.
Advertising restrictions: We do not use children's data for targeted advertising or allow interest-based advertising networks without explicit parental consent.
We retain children's personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. We implement automatic deletion protocols for inactive children's accounts, and parents may request deletion of their child's information at any time by contacting us through the methods provided in Section 4. Upon deletion, we make efforts to remove data from all active and backup systems within a reasonable time-frame.
4 Parental Rights and Controls
Parents and legal guardians have the right to review any personal information collected from their child, request deletion of that information, and refuse further collection or use of their child's information. To exercise these rights, parents can contact us through [insert dedicated email address] or [insert other contact methods]. We will verify the requestor's identity as the parent or guardian before processing any requests to ensure proper authorization.
We provide parents with multiple control options to manage their child's experience with our application:
Consent management: Parents can review and revoke previously granted consents regarding data collection.
Feature limitations: Parents can restrict certain functionalities, particularly those involving social interactions or data sharing.
Account deletion: Parents can request complete deletion of their child's account and associated data.
Communication preferences: Parents can opt-out of any non-essential communications from our service.
We commit to responding to all legitimate parental requests within 30 days of verification, in accordance with applicable regulations. For any concerns about how your child's information is handled, we encourage parents to contact us immediately using the provided channels.
5 Additional Safety Protections for Children
In alignment with Google Play's content policies for children, we implement multiple layers of protection:
Age-appropriate content: All content is designed and curated to be suitable for the intended age groups, with special consideration for applications accessible to children.
Moderation systems: We employ a combination of automated filters and human moderators to review user-generated content in applications containing social features.
Safety-first design: Our application interface and interactions are designed to minimize risks to children, with clear reporting mechanisms for any concerning content.
For applications including interactive elements (chat, messaging, or social features), we implement enhanced safety measures:
Preventing harmful interactions: We include safety messaging that educates children about online risks before enabling interactive features.
Reporting mechanisms: We provide easily accessible, in-app reporting tools specifically for "child safety" concerns, allowing immediate reporting of inappropriate content or interactions.
Communication limits: For applications used by children, we restrict the exchange of personal information and implement monitoring systems to detect potentially harmful communications.
To meet Google Play's "Children Safety Standard" policy (mandatory for all social and dating apps since March 2023), we ensure compliance with specific requirements:
CSAE prevention: We explicitly address the prevention of Child Sexual Abuse and Exploitation (CSAE) in our service terms.
In-app reporting: We maintain an easily accessible in-app reporting mechanism specifically for child safety concerns.
Age-gating: We implement age-verification or age-estimation mechanisms to prevent children from accessing age-inappropriate features.
6 Policy Updates and Contact Information
We may update this Children's Safety and Privacy Policy to reflect changes in our practices, services, or legal requirements. When we make material changes, we will notify parents through email or application notifications at least 30 days before the changes take effect. We encourage regular review of this policy to stay informed about our privacy practices. The "Last Updated" date at the top indicates when the latest revisions were made.
For any questions, concerns, or requests regarding this Children's Safety and Privacy Policy or our practices concerning children's data, please contact us at:
Email: globalsales@genew.com
mailing address: 28F, BLG 2, Guangming Phoenix Plaza, 99 Chuangtou Rd, Guangming District, Shenzhen, China 518107.
We take all concerns regarding children's privacy seriously and will respond to all legitimate inquiries within a reasonable time-frame, typically not exceeding 30 days.
