GENEW maintenance and support agreements offer comprehensive coverage to protect and maximize your solution investment.
Features may include: - Telephone technical support and application assistance during business hours - Prioritized response and resolution time - 24/7 online portal access - Software Maintenance and Upgrade Service - Keep up-to-date with the latest software by automatically receiving software releases, including corrections and enhancement releases. - 24/7 Technical Assistance Center (TAC) option - Need telephone support during off hours Extend your support from regular business hours to 24 / 7 support and receive our world class support around the clock.
- Extended hardware product warranty options - GENEW yearly maintenance agreement guarantees customers unlimited access to GENEW technical support and the latest version of the product or products. - Contact GENEW Sales (firstname.lastname@example.org) for information on available support options for your specific GENEW solution. - Contact GENEW Support (email@example.com) with technical questions about products or applications. - Learn about GENEW Technical Training (firstname.lastname@example.org)
Genew Technologies Co., Ltd., established in 2005, is a global system provider of end-to-end communication solutions and telecom infrastructures, it is listed on the Shanghai Stock Exchange (Stock Code: 688418.SS).